Last Updated: 02.09.2024 

At Monterey Park Physiotherapy, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our Facebook page, or engage with us through any other media campaigns.

1. Information We Collect

1. Website Data Collection

   When you visit our website, we may collect the following types of information:

   • Personal Information: Name, email address, phone number, and any other details you provide through contact forms or appointment requests.
   • Usage Data: Information on how you navigate and interact with our website, such as IP address, browser type, pages visited, and time spent on the site.

2. Facebook and Social Media Interaction

   When you engage with our Facebook page or other social media platforms:

   • Profile Information: Publicly available information from your social media profiles, including your name, profile picture, and any other information you choose to share.
   • Engagement Data: Interactions such as likes, comments, shares, and messages.

3. Media Campaigns

   If you interact with us through email campaigns, online ads, or any other promotional materials:

   • Campaign Data: Information related to your engagement with our campaigns, including open rates, click-through rates, and any actions taken as a result of the campaign.

2. How We Use Your Information

We use the information collected to:

• Provide Services: Schedule appointments, respond to inquiries, and offer personalized care based on your needs.
• Improve User Experience: Analyze website and social media interactions to enhance our services, content, and marketing efforts.
  Marketing and Communication: Send you relevant updates, promotions, and information about our services. You can opt out of marketing communications at any time.

3. Data Sharing and Security-

• Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep your information confidential.
• Legal Obligations: We may disclose your information if required by law or in response to a legal request.We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

4. Your Rights and Choices

You have the right to:

• Access and Update: Request access to the personal information we hold about you and request corrections if needed.
• Opt-Out: Unsubscribe from our marketing communications at any time by following the instructions provided in the emails or by contacting us directly.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand your preferences based on previous or current site activity, enabling us to provide you with improved services.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will include the “Last Updated” date at the top.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Monterey Park Physiotherapy
+1 (403) 454-7900
info@moneteryparkphysio.ca
Unit 802, 2220 68 st NE, Calgary, AB T1Y 6Y7

Thank you for trusting Monterey Park Physiotherapy with your care. We are committed to protecting your privacy and ensuring a safe and secure experience.