Terms of Use

Last Updated: September 30, 2026

Welcome to https://montereyparkphysiotherapy.ca/ (the “Website”). This Website is owned and operated by Monterey Park Physiotherapy Clinic (“we”, “our”, or “us”), located at Unit 802, 2220 68 St NE, Calgary, AB. By accessing or using our Website, you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please refrain from using our Website.

1. Acceptance of Terms

By visiting our Website, booking an appointment, submitting an intake form, or utilizing any of our online features, you accept and agree to be bound by these Terms of Use and our Privacy Policy. These terms apply to all visitors, clients, and others who access the Website.

2. Medical Disclaimer

  • Not Professional Medical Advice: The content provided on this Website—including text, graphics, images, and other material—is for informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
  • Always Seek Advice: Always seek the advice of your physician, physiotherapist, or other qualified health provider with any questions you may have regarding a medical condition or physical injury. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.
  • Virtual Consultations: Virtual physiotherapy sessions provided via our online platforms carry inherent limitations compared to in-person assessments. By booking a virtual consultation, you acknowledge these limits and agree to follow your practitioner’s safety instructions carefully.

3. Intellectual Property Rights

All content published on this Website, including text, design, logos, graphics, icons, images, audio clips, and software, is the property of Monterey Park Physiotherapy Clinic or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any material from this Website without our prior written consent.

4. User Conduct and Responsibilities

When using our Website, you agree not to:

  • Use the Website in any way that violates any applicable federal, provincial, or local law or regulation.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Submit false, misleading, or fraudulent information through online forms, intake portals, or appointment booking systems.

5. Appointments, Cancellations, and Billing

  • Cancellation Policy: Clients are responsible for providing at least 24 hours’ notice for appointment cancellations. Failure to provide adequate notice may result in a late cancellation fee ($30), which may not be covered by third-party insurers and remains your personal responsibility.
  • Direct Billing & Payments: While we offer direct billing services with participating insurance providers, you remain ultimately responsible for any fees, co-pays, or charges not paid by your insurance provider or third-party funder.

6. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Monterey Park Physiotherapy Clinic. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Monterey Park Physiotherapy Clinic, its directors, employees, agents, or partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; or (iii) unauthorized access, use, or alteration of your transmissions or content.

8. Indemnification

You agree to defend, indemnify, and hold harmless Monterey Park Physiotherapy Clinic and its licensees, licensors, employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from your use of and access to the Website, or your violation of any term of these Terms of Use.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these terms shall be brought exclusively in the courts located in Calgary, Alberta.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will post the updated terms on this page with a revised “Last Updated” date. By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms.

11. Contact Information

If you have any questions about these Terms of Use, please contact us:

  • Phone: +1 (403) 454-7900
  • Email: info@montereyparkphysio.ca
  • Address: Unit 802, 2220 68 st NE, Calgary, AB